Security Message for U.S. Citizens: Insel Air

This message is to inform U.S. citizens that U.S. Consulate General Curaçao has temporarily prohibited U.S. Consulate Curacao personnel from flying on Insel Air.  The Consulate adopted this policy following an internal review of safety-related considerations.   You are receiving this message because Insel Air also flies to Trinidad and Tobago.

On December 27, 2016, an Insel Air flight bound for Curaçao was forced to land in Colombia due to an inability to pressurize the cabin.  On January 13, 2017, an Insel Air flight bound for Miami lost cabin pressure and was forced to make an emergency landing.  The Consulate understands that, in the last six months, four other Insel Air flights have returned to Curaçao after takeoff due to pressurization or electrical problems.  Other safety considerations have led Aruban and Curaçao authorities to ground a number of aircraft for further inspection.  This policy applies only to the official travel of U.S. Consulate Curacao personnel and will be reevaluated as Insel Air’s safety condition improves.

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The American Citizens Services Unit recommends that you to register for the Smart Traveler Enrollment Program at https://step.state.gov/step/.  Once registered, as a U.S. citizen residing outside of the United States, you can:

  • Receive important information from the Embassy about safety conditions in your destination country, helping you make informed decisions about your travel plans.
  • Help the U.S. Embassy contact you in an emergency, whether natural disaster, civil unrest, or family emergency.
  • Help family and friends get in touch with you in an emergency.

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Regularly monitor the State Department’s Web site, where you will find the most current Travel Warnings, Travel Alerts, and the Worldwide Caution.  Read the Country Specific Information for Trinidad and Tobago.  For additional information, refer to “A Safe Trip Abroad” on the State Department’s Web site.

Contact the U.S. embassy or consulate for up-to-date information on travel restrictions.  You can also call 1 888 407 4747 toll-free in the United States and Canada or 1 202 501 4444 from other countries.  These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays).  Follow us on Twitter and Facebook, and download our free Smart Traveler iPhone App to have travel information at your fingertips.

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The U.S. Embassy in Port of Spain is located at 15 Queen’s Park West, Port of Spain.  Routine services are by appointment only.  To schedule your appointment, please visit tt.usembassy.gov, email acspos@state.govor call 868 622 6371.  U.S. citizens in Trinidad and Tobago who need emergency services should call the Embassy at 868 622 6371 for assistance.