Notice Regarding Social Security Services

The Social Security Administration (SSA) has consolidated its overseas operations into several regional offices that provide a full range of SSA services for U.S. citizens residing outside of the United States. Effective October 1, 2017, individuals residing in Trinidad and Tobago who require social security services or have questions about SSA benefits must contact the SSA Federal Benefits Unit (FBU) located in Costa Rica, rather than U.S. Embassy Port of Spain, Trinidad and Tobago.

Please, be advised that as of October 1, U.S. Embassy Port of Spain can no longer accept telephone calls, emails, or walk-in consultations regarding Social Security issues.

For more information or any questions about the services provided at the FBU in Costa Rica and how to contact them, please visit their webpage at: https://cr.usembassy.gov/u-s-citizen-services/social-security/. You can also reach them by email via the online form at https://cr.usembassy.gov/u-s-citizen-services/social-security/fbu-inquiry-form/.

For comprehensive information on SSA’s services abroad, please visit SSA’s webpage, “Service Around the World (https://www.ssa.gov/foreign/) .”

If you are already receiving SSA benefits payments, there will be no change in the method of distribution of those payments.

The American Citizens Services Unit recommends that you to register for the Smart Traveler Enrollment Program at https://step.state.gov/step/. Once registered, as a U.S. citizen residing outside of the United States, you can:

* Receive important information from the Embassy about safety conditions in your destination country, helping you make informed decisions about your travel plans.

* Help the U.S. Embassy contact you in an emergency, whether natural disaster, civil unrest, or family emergency.

* Help family and friends get in touch with you in an emergency.

Regularly monitor the State Department’s Web site, where you will find the most current Travel Warnings, Travel Alerts, and the Worldwide Caution.  Read the Country Specific Information for Trinidad and Tobago.  For additional information, refer to “A Safe Trip Abroad” on the State Department’s Web site.

Contact the U.S. embassy or consulate for up-to-date information on travel restrictions.  You can also call 1 888 407-4747 toll-free in the United States and Canada or 1 202 501-4444 from other countries.  These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays).  Follow us on Twitter and Facebook, and download our free Smart Traveler iPhone App to have travel information at your fingertips.

The U.S. Embassy in Port of Spain is located at 15 Queen’s Park West, Port of Spain. Routine services are by appointment only. To schedule your appointment, please visit tt.usembassy.gov, email ACSPOS@state.gov. U.S. citizens in Trinidad and Tobago who need emergency services should call the Embassy (https://tt.usembassy.gov/index.html) at 868 622 6371 for assistance.