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Embassy Remains Closed; Guidance on Consular Issues
May 20, 2020

May 19, 2020

Location: Trinidad and Tobago

Event: The Government of Trinidad and Tobago has announced phases to begin re-opening services in Trinidad and Tobago with Phase 1 effective May 11, 2020. U.S. Embassy Port of Spain remains closed as of March 16, 2020 except for emergency services to U.S. citizens.  Please continue to follow our Embassy website, tt.usembassy.gov, for updates regarding consular operations and services.

Below are important reminders on the current state of consular services at U.S. Embassy Port of Spain:

  • Effective March 16, 2020, the Embassy suspended routine nonimmigrant and immigrant visa appointments until further notice. Persons seeking consular services at the U.S. Embassy are encouraged to check the embassy website – tt.usembassy.gov – and social media outlets for the most up-to-date information on service resumption.
  • Emergency appointments are considered on a case-by-case basis, email ConsularPOS@state.gov if your travel need is urgent.
  • The Embassy also suspended the interview waiver (dropbox) application process until further notice.
  • DHL is not accepting any visa packages or supporting documents for the U.S. Embassy.
  • For cases under administrative processing, we are unfortunately unable to provide a timeframe for when visa processing will be complete.
  • If the U.S. Embassy has your passport and you would like your passport returned to you, please email ConsularPOS@state.gov.
  • MRV application fees are valid for one year from payment date in the country where the payment was made.  Therefore, if you paid the $160 application fee at ScotiaBank in Trinidad and Tobago on May 1, 2020, it is valid until April 30, 2021.  However, if you wish to apply for a visa in another country, you will need to pay a new application fee.
  • Inquiries regarding Immigrant Visa appointments and soon-to-expire immigrant visas can be directed to PTSIV@state.gov.
  • U.S. Legal Permanent Residents currently in Trinidad and Tobago with questions regarding allowed time outside of the United States should refer to official U.S. Citizenship and Immigration Services guidance found on this website: https://www.uscis.gov/green-card/after-we-grant-your-green-card/international-travel-a-permanent-resident.
  • Trinidad and Tobago citizens currently in the United States on a U.S. non-immigrant visa are advised to apply early with the U.S. Citizenship and Immigration Services for extensions of stay. More information can be found on this website: https://www.uscis.gov/news/alerts/covid-19-delays-extensionchange-status-filings.

For reliable and updated information regarding the current situation in Trinidad and Tobago please continue to check the Embassy website at tt.usembassy.gov. We will continue to update this information frequently, and encourage U.S. citizens to visit the embassy COVID-19 information page and U.S. citizen alerts on recent topics, including information on how to request extensions of stay (visas) for Foreign Nationals,  IRS economic impact payments, and the recent virtual town hall on ACS services.

U.S. citizens experiencing symptoms, or who have reason to believe they have been exposed to COVID-19 are advised for their own health to stay at home and contact the Trinidad and Tobago Ministry of Health at +1 (868) 627-1047; 1 (868) 623-8492; +1 (868) 627-0010; +1 (868) 627-0012; +1 (868) 627-0014, and follow their instructions.  For more information on the GOTT response please visit releases from the Government of the Republic of Trinidad and Tobago’s Ministry of Health.

If you need emergency assistance contact the embassy by email at  ACSPOS@state.gov or by telephone at  868-622-6371.   Examples of emergency services include a report of death abroad, a U.S. citizen arrest, or a U.S. citizen victim of crime. Please do not come to the embassy without contacting us in advance.

The U.S. Embassy Port of Spain encourages all U.S. citizens in Trinidad and Tobago to complete the Smart Traveler Enrollment Program (STEP) at https://step.state.gov/step/. STEP is a free service to help the U.S. Embassy contact American citizens in an emergency.

For the most up to date information from the U.S. Embassy Port of Spain in real time, please also check the embassy’s Facebook Page, Instagram (@USinTT), and Twitter feed (@USinTT) and the embassy’s website.

Actions to Take:


U.S. Embassy Port of Spain
15 Queen’s Park West
Port of Spain, Trinidad and Tobago
Telephone + (868) 622-6371
Emergency + (868) 622-6371, then press 1.
Fax + (868) 822-5955
Email: acspos@state.gov
Website: tt.usembassy.gov