Please note all payments for the home delivery option for passports or documents, which takes effect May 17, 2022, must be made online at https://ais.usvisa-info.com/en-TT/niv/
Visa applicants whose passports or documents were mailed in prior to May 17, 2022, for visa renewals, please email: acari_contactus+tt+info+en@visaops.net for assistance if you wish to pay for having your documents delivered to your home.
If you have already received notification that your passport is with DHL, your delivery option cannot be changed, and you must appear at DHL offices to pick it up.